Bookings and leads

Open job posts from hosts near you, and the queues you have joined.

1. Open Bookings in the sidebar and go to the Discovery tab.
2. Open job posts at the top lists hosts looking for your category within your travel range. Each is anonymous: event type, date, guests, budget and area, never the host or their contact.
3. Open one to read the full brief. "About the client" says how many posts the host has made on Bazaar and how many booked, never who they are.
4. To apply, add an optional quote in whole dollars and a short note on why you fit, then click Join. The button shows your quote, and the host sees it with your note. Not ready? Click "Save for later" and you are reminded 6 hours before the post closes.
5. Joined queues show below the posts. Once the host opens your profile, the card says "Host viewed".
6. On the Free plan a new post opens to you 30 minutes after Plus members hear about it; until then it shows the time it opens, on the list and on the post itself if you open it from a link.
7. A post looking for more than one of your services has "Join all" to join every open role at once with the same note and quote.
8. No posts listed? Set your business location and how far you travel; the Set up button opens both. Nothing is sent to the host until you join.

New inquiries from people interested in working with you show up here first.

1. Open Leads from the sidebar.
2. Everyone listed here opted in to hear from your business, so they are yours to follow up with.
3. Open a lead to see their contact details and what they were looking for. Leads that came in through an inquiry open that inquiry; ones that only opted in do not, because there is nothing behind them yet.
4. Filter by status to answer "who have I not contacted": Not contacted, Contacted, Inquired and Closed.
5. Every team member can see this list, not just admins.
6. Inquiries that need an answer are separate: those live on Bookings, under "Needs response".

Every event you have been booked for, with the details you need to deliver.

1. Open Bookings from the sidebar. It is your whole pipeline in one list.
2. Move across the tabs: Discovery for active job posts you fit, "Needs response" for anything waiting on you, Booked for work you won, Closed for the rest, and Leads for opt-ins.
3. "Needs response" carries a count, so that is the tab to clear first.
4. Click a row to open Booking Details, where you can accept, reject, or send the client a link to book a consultation.
5. Search by name, email, or event, and sort newest or oldest first.
6. Open Filters to narrow a tab, with a count beside each option: Source (direct inquiries or marketplace queues), Event date (this month, upcoming, past, or no date), Proposal (none, sent, accepted, declined, expired), and on Discovery and Closed, Status.
7. Export downloads the rows your filters show.
8. Use "Availability" in the top-right to set your booking rules or block off dates.

Block single days or date ranges, see them all on a month calendar, and see whether calendar sync is blocking your busy days, so new inquiries cannot double-book you.

1. Open Bookings.
2. Click "Availability" in the top-right.
3. Go to the "Blocked dates" tab.
4. The month overview at the top fills in every blocked day. Change the month or year above it to check a month ahead; the count underneath says how many days are blocked in the month you are looking at.
5. Under "Manual blocks", pick a single day or a date range to block, and save.
6. Blocked days stop new inquiries from double-booking you.

Download the bookings you are looking at as a CSV or a PDF table. The export follows the tab, search and sort on screen, so what you see is what you get, and you can limit it to a date range.

1. Open Bookings and pick the tab you want (Discovery, Needs response, Booked or Closed).
2. Narrow it with search or sort if you only want part of it.
3. Click "Export" to the right of the search box.
4. To cover a period, pick "Received" for when the booking came in or "Event date" for when the event is, then choose a range. Leave it on "All time" for everything.
5. Pick CSV to open it in a spreadsheet, or PDF for a plain table to read or print, then click "Export".
6. Bookings whose client never gave a firm event date cannot be placed in an event-date range, so they are left out and counted for you.

Set the days you work and the hours on each of them, buffer days around each booking, your base location, travel range, lead time, and starting price.

1. Open Bookings and click Availability in the top right.
2. Stay on the "Booking rules" tab.
3. Use "Allow booking inquiries on days with existing events" to decide whether a day you are already booked stays open.
4. Under "Buffer days", set "Days before" and "Days after" to block time around every booked event for travel, setup, or rest. Clients cannot pick those days on your booking calendar.
5. Buffer days stay blocked even when you allow inquiries on days with existing events, so you can take two bookings in a day and still protect the day either side.
6. Under "Days you take bookings", turn on each day you work. A day you turn on is open All day unless you say otherwise.
7. On a day you only work part of, click "Set hours" and pick a start and end time, for example 5:00 PM to 11:00 PM for evenings only. A window that ends earlier than it starts runs into the next morning and is labeled "next day".
8. Click "All day" beside a day to clear its hours again. Turning a day off removes its hours with it.
9. Set your business location and how far you travel ("Local only", "Willing to travel" with a distance, or "Destination"), "Days ahead" for how much notice you need, and a starting price if you want the marketplace to match you on budget.
10. Job posts only reach you once your location and how far you travel are both set, and only when the post is inside that distance.
11. If you are a venue, pick your exact street address from the suggestions. Clients book your space, so your inquiry form then shows it to them instead of asking where the event is.
12. Changes save on their own, from either place you open this form. To block specific one-off dates instead, use the "Blocked dates" tab.

Accept, decline, send a consultation link, or accept with a contract, and decide what your client can see on the event.

1. Open Bookings and go to the "Needs response" tab.
2. Click the inquiry to open Booking Details. The Details tab opens on "What they asked for": the offering, the package they picked, everything it includes with counts, the items and add-ons they chose, and an estimate you can expand into an itemised breakdown. For a rental it also says which days the gear is held and when the hold lapses. The date, event type and contact details follow. Photos they attached get their own tab when there are any.
3. Click Accept to book them. If you have contract templates, the arrow beside Accept also offers "Accept without Contract".
4. If the event will run a different length than they asked, change "Update the duration" before you confirm. When the offering charges by the hour or for extra hours, a "Price update" shows the old and new total, and the contract lines follow. A percentage fee stays at the amount set at inquiry unless you choose "Update to" (the fee at the new hours) or "Enter an amount" under it. If the client already accepted your proposal, it says "Priced by the proposal the client accepted" instead: the proposal sets the price and the contract lines, and changing the hours does not change them.
5. Before you confirm, check "Add the client to this event" at the bottom of the form. Leave it on to invite them, or turn it off on a full-planning booking you run yourself. The event is still created with everything from the inquiry, the client just is not invited to it.
6. With it on, open Permissions to choose exactly what they can see and do, turn off "Email and text them the invitation" to add them quietly and invite them later, and add a personal note that rides along in their invitation.
7. Click "Send link" to email and text the client a link to book a consultation (on a narrow screen it is under Send, as "Consultation link"). On a paid plan with Consultations set up, that is your own Bazaar booking page; otherwise it is the external booking link on your Billing settings. With neither, the button does not appear: set up Consultations first. In the app it is "Send consultation link" on the Details tab.
8. Click Reject to turn the request down. The client is emailed automatically either way.
9. The app shows the same thing: Details / Chat / Notes tabs (plus Photos when there are any), with Decline and Accept pinned to the bottom of the screen.
10. Accepted by mistake, or cannot do it after all? Open the booking from the "Booked" tab and use "Cancel booking". It works whether or not there is a contract.

When the person who sent you an inquiry already has that event in Bazaar, the accept adds your booking to it instead of creating a second copy. You and the client then plan on the same event, with one guest list and one timeline.

1. Open Bookings and click the inquiry to open Booking Details.
2. Start the accept, with or without a contract. If the person who wrote to you already has a matching event that day, a note above the event details names it.
3. When there is one match it is already chosen: the note says "This booking will be added to" their event and "No new event will be created." Accept as usual and the booking joins it, with their date, address and guest list exactly as they set them.
4. If two of their events could be the right one (a wedding and its rehearsal dinner), each is listed and neither is chosen for you. Click "Add this booking to it" on the evening you are working.
5. If it really is a different job, click "Create a separate event instead" and pick why: a different occasion, a different client, the client asked for one, or something else. Bazaar then creates a fresh event as before.
6. If Bazaar finds their event only when you confirm, "The client may already have this event" opens with it chosen. Click "Add to their event", or "Different event" and a reason.
7. A contract draft you come back to remembers your answer, and asks again if you never gave one.
8. Only events belonging to the person who sent the inquiry are ever offered, only ones on its date, and you see only what they already told you: the event name, date and city.

Start a conversation with someone who inquired, without handing over your personal number. They get your message by email and text, and can reply once they join Bazaar.

1. Open Bookings and click the inquiry you want to reply to, then go to the Chat tab. The app works the same way: open the booking and tap Chat.
2. Type your message and send it.
3. If they are not on Bazaar yet, your message goes to them by email and text with an invitation to reply, so it reaches them either way.
4. Each message tells you whether it actually reached them. The one that carried the invitation says it was sent, and later ones say "Not delivered" until they join, because an invitation only goes out once every 12 hours.
5. Use "Resend invite with next message" when you want to nudge someone who has gone quiet before that.
6. When you accept the booking, the conversation moves onto the event and carries on in the same thread.
7. If you decline, the conversation closes but stays readable by both of you. Reopening the inquiry from the Closed tab opens it back up.

Add your own note when you decline an inquiry, so the client hears why in your words instead of only the standard Bazaar message. The note is included in the rejection email they receive.

1. Open Bookings, go to the "Needs response" tab, and click the inquiry.
2. Click the arrow beside the Reject button at the bottom of Booking Details.
3. Choose "Reject with message".
4. Write your note (up to 500 characters). Leaving it blank sends the standard rejection.
5. Click Confirm. The client gets the rejection email with your note inside it.
6. In the app there is no separate menu item: tap Decline at the bottom of the booking and the note field is right there in the sheet, also optional.

Declined or canceled someone by mistake? Reopen it and it goes back to "Needs response" so you can accept it again, and your conversation with the client opens back up. They were already told, so it is worth sending them a note too.

1. Open Bookings and go to the "Closed" tab. A booking you canceled is there too, marked Canceled.
2. Click the inquiry you declined or the booking you canceled.
3. Click "Reopen inquiry" at the bottom of Booking Details (it reads "Reopen booking" on a canceled one), then confirm.
4. It moves back to "Needs response" and you can accept it again. A contract voided by the cancel stays voided, so raise a new one if you need it.
5. An accepted booking is not reopened this way: to back out of one, use "Cancel booking". Inquiries whose event date has already passed cannot be reopened.

Accepted by mistake, or cannot do the date after all? Cancel the booking, with or without a contract. Your client is told, unpaid invoices are voided, and your date opens up again.

1. Open Bookings, go to the "Booked" tab, and click the booking.
2. Click "Cancel booking" at the bottom left of Booking Details. It is greyed out once the event date has passed, and for a team member without contract access when the booking has a contract; hover it to see why.
3. The confirmation names the client and the date, and says when a contract will be voided with it. Add a message if you like: it goes to the client with the cancellation.
4. Click "Cancel booking". The client is emailed and notified in the app, any unpaid invoice is voided, your date frees up, and the booking moves to Closed marked Canceled.
5. An invoice that has already taken a payment is left alone, and you are told so. Arrange any refund with the client directly.
6. Then choose what happens to the event. "Leave the event" is picked for you: it takes you off and keeps everything the client planned. If your accept created the event, the client becomes its owner.
7. "Delete the event" is offered only when your accept created it and no payment is held on it. It removes the event and everything on it, and lists what will go first.
8. Changed your mind? Open it from the "Closed" tab and click "Reopen booking". The client was already told, so send them a note.

Inquiries waiting on you, unsigned contracts, overdue invoices, reviews to request and schedules to confirm, each a click away.

1. Open Bookings. The "Suggestions" card above the bookings list shows up to three things waiting on you. It only appears when something is.
2. Click "Go" to open the place you do it.
3. Click "Not now" to hide one for a week.